Shipping with ArtStar

• Order Fulfillment: Orders are processed and fulfilled within a two-week window by our team of fine art printers and framers.
• Shipping Notification: A tracking number will be emailed once your order ships. 
• Damage Resolution: While we cannot control occasional damage by UPS or FedEx, we will work with you to resolve any issues. Damaged works can be exchanged within 14 days.
• Contact Information: For further information or to report damage to your artwork, please reach out to hello@artstar.com or text us at 212-995-5352.
• Packaging: We have developed our packaging systems over the last 14 years to ensure our work arrives flawlessly. 

MORE ABOUT OUR HANDMADE FRAMES

Skip the trip to the framer and let ArtStar handle it. Our artisan framers create each archival frame custom per order.

All Frames Include:

• UV-blocking acrylic plexiglass
• Acid-free, archival materials
• 100% natural wood molding with a deep profile. 

Frame Specifications:

• Extra small and small frames: .75" molding, 2" mats, 1.2" deep
• Medium and large frames: 1" molding, 3" mats, 2" deep
• Matless frames have a spacer to prevent print from touching the acrylic.